CP BANQ App helps you manage your crypto account on the go, keeps track of your expenses, and allows you to spend your cryptocurrencies like cash. International IBANs, CP Crypto Visa Cards, thousands of rewards: global opportunities accessible with one tap.
What are you waiting for? Sign up now and get a fresh start in the crypto world
Owning a CP BANQ account makes you eligible for a CP Crypto Visa Card. The debit card allows for free crypto transfers and transaction-free withdrawals from any ATM point in the world.
Register and select your account type
Nail our KYC in less than 3 minutes
Top up your account with cash or pick among 8+ cryptocurrencies
Nail our KYC in less than 3 minutes
While your CP Crypto Visa Card is being shipped, a virtual card allows you to start immediately
The CP BANQ App helps you manage your assets from anywhere, 24/7. In-app, you can swap cryptos to FIAT, check your transactions’ history, track your funds, pay bills and invoices, and transfer money to any account globally.
Fast. Simple. Reliable.
All online and in-store transactions are safe from fraud and third parties interferences thanks to Visa security & fraud prevention.
This way, we offer our community Extra 3DS protection, granting an additional layer of security.
Our customer service is ready to help you 24/7.
We have collected the most frequently asked questions here to help you save some time.
Crypto Visa Cards come with no limitations on payments or transactions. Being CVC debit cards, they only work if funds are available on your CP account.
Contactless payments at the point-of-sale terminals are possible as well as payments with Google Pay and Samsung Pay. On the contrary, ApplePay for EU citizens is not supported, but we are working to solve the issue.
Please note that for new cards, we require the first top-up with a maximum of 250EUR, which you can use for one transaction only.
Once the card is active, and you have successfully passed your KYC, the card threshold increases.
If your KYC documents are not up to date, please forward them to the support team. Limits on your card will be removed within 48-72 hours.
To receive a CP BANQ Crypto Visa Card, you must:
1. Register on https://cpbanq.io/ or https://cryptoperformance.io/
2. Verifying your identity by passing your KYC
3. Deposit funds in euros and/or listed cryptocurrencies.
If you have completed these steps, you can order your CP BANQ Crypto Visa Card directly on your dashboard. All you have to do is select the “Cards” menu item and follow the steps displayed.
Please note that to use your funds immediately, you may want to request a virtual card first.
The CP BANQ Crypto Visa Card is a debit card. This means that you cannot create debt when using it. It is linked to your CryptoPerformance Account, and enables you to use the crypto funds you have available. With the CP BANQ Crypto Visa Card you can make online payments, pay for your purchases at the supermarket or withdraw money from an ATM. As the CP BANQ Crypto Visa Card is linked to the Visa payment system, it can be used worldwide at participating Visa merchants.
Currently the CP BANQ Crypto Visa Card is only available to residents of: Aaland Islands, Austria, Belgium, Bulgaria, Croatia – Hrvatska, Cyprus, Czech Republic, Czechoslovakia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg , Malta, Martinique, Mayotte, Monaco, Netherlands, Netherlands Antilles, Norway, Poland, Portugal, Réunion, Romania, Saint Martin, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen Islands, Sweden, Switzerland, United Kingdom
CP BANQ Crypto Visa Cards can be used globally.
The CP BANQ Crypto Visa Card takes around 7-10 working days to be shipped. Shipping times vary depending on destination country and location within each country.
To use your CP BANQ Crypto Visa Card, you need to open a “Card Account”, i.e. your main account in EUR. Your card is then always linked to your card account for payments. You can convert all your cryptocurrencies into EUR and transfer them to your card account to use them immediately.
As soon as you pay with your card, you will receive a push notification with a summary of the payment (please enable push notifications on your phone). You can also view your entire transaction history at any time in the CP BANQ App.
The most common reason for a payment to be declined, is insufficient funds on your account. Please verify that your account has enough funds to cover the payment in full. Note: If you received a request to complete source of funds (SOF), please do so asap. Until the documents are received, processed and accepted, your payment options including the CP BANQ Crypto Visa Card will be deactivated.
The CP BANQ Crypto Visa Card offers you some of the lowest fees on the market. There are no card issuance fees, no monthly account fees and no recurring card and account management fees for your CP BANQ Crypto Visa Card. ATM withdrawals are completely free of charge. Fees occur for EUR transfers and crypto transactions. See more here
The CP BANQ Crypto Visa Card is protected by state-of-the-art Visa fraud prevention systems and is monitored closely by CP BANQ to detect any suspicious behavior. You can also block and unblock your card seamlessly using the CP BANQ mobile App. You also have the option to permanently deactivate your card. Please contact Customer Support for further steps.
As a first step please block your card directly on the dashboard, stating that it has been lost/stolen. If your card is lost, damaged or stolen, you can order a new card in the CP BANQ App for €19.90 (please note your first card is always free). You can only have one active card.
You can connect all accounts listed on the CP BANQ App and Euro currency. You have the option to set up further accounts for cryptocurrencies. From here you can send and receive cryptocurrencies and make deposits.
We are always expanding our offers of new cryptocurrencies so that the card can be used in a variety of ways.
The refund will be credited to the respective executed account linked to the CP BANQ Crypto Visa Card.
To activate your card, please follow these 3 simple steps:
1. Download the CP BANQ Mobile App via the App Store or Google Play Store.
2. Click on the “Activate” banner on your CP BANQ Crypto Card dashboard. Alternatively, you can visit your profile and select “Map”.
3. Enter the PIN security code on your CP BANQ Crypto Card and follow the instructions in the App.
Please note: The PIN code is visible only once. Please write it down when activating the card. The PIN code cannot be changed.
Customers can top-up their card from the card section on the dashboard menu.
– Select your EUR Account from which you would like to add funds
– Cards can only be topped up via EUR accounts
– Cards cannot be topped up via “transfer between accounts”
When you are paying with cryptocurrencies, for example, Bitcoin (BTC) with your CP BANQ Crypto Visa Card, a trade from crypto to euro takes place. This is usually liable to tax. Please note tax liability is dependent on your individual tax situation and are country specific. We ask for your understanding that CP BANQ cannot offer tax advice, and we recommend you to contact your local tax advisor for further information.
If you have selected your EUR Wallet for the CP BANQ Crypto Visa Card payments, and you are paying in Euros, it is not a taxable event.
For which assets can cashback be claimed for
Cashback options are available for crypto purchases. Your payment will be excluded
• What assets can cashback be claimed for?
Cashback is available for purchases made using crypto. Your payments will be excluded from the BTC cashback programme if fiat (€), CPC, USDT or USDC are your selected payment asset.
Our mission is to bridge the gap between the crypto world and traditional finance in your funds’ management, payments, investment, and transactions. An ambitious purpose that requires us to be continuously in contact with our community. That’s why our door is always open for you.
Here is how you can reach us:
CP BANQ is a Fintech company and provider of Crypto/Fiat Store Accounts and Crypto Visa Card.
CP BANQ.io is a site operated by Global Performance Group OOD (LLC), the company is officially registered (Reg. No: BB – 137 /05.01.2023) in Sofia – Republic of Bulgaria as an EU provider of activities of a virtual currency exchange operator and a deposit virtual currency operator. The information provided on this website is general in nature and does not represent tax, financial or legal advice in any country. By using our website you agree to the use of cookies in accordance with our privacy & cookies policy.
Legal Disclaimer:
Investments in cryptocurrencies are connected with the possibility of a loss for the Users, even with a small change in the price of the underlying instrument in the form of cryptocurrency. It is not possible to make a profit on cryptocurrencies without exposing yourself to the risk of incurring a loss. When making investment decisions, the User should be guided by his own judgment. More information is available in the Declaration of Investment Risk. Declaration of Investment Risk.
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