Crypto Visa Cards come with no limitations on payments or transactions. Being CVC debit cards, they only work if funds are available on your CP account.
Contactless payments at the point-of-sale terminals are possible as well as payments with Google Pay and Samsung Pay. On the contrary, ApplePay for EU citizens is not supported, but we are working to solve the issue.
Please note that for new cards, we require the first top-up with a maximum of 250EUR, which you can use for one transaction only.
Once the card is active, and you have successfully passed your KYC, the card threshold increases.
If your KYC documents are not up to date, please forward them to the support team. Limits on your card will be removed within 48-72 hours.
To receive a CP BANQ Crypto Visa Card, you must:
1. Register on https://cpbanq.io/ or https://cryptoperformance.io/
2. Verifying your identity by passing your KYC
3. Deposit funds in euros and/or listed cryptocurrencies.
If you have completed these steps, you can order your CP BANQ Crypto Visa Card directly on your dashboard. All you have to do is select the “Cards” menu item and follow the steps displayed.
Please note that to use your funds immediately, you may want to request a virtual card first.
The CP BANQ Crypto Visa Card is a debit card. This means that you cannot create debt when using it. It is linked to your CryptoPerformance Account, and enables you to use the crypto funds you have available. With the CP BANQ Crypto Visa Card you can make online payments, pay for your purchases at the supermarket or withdraw money from an ATM. As the CP BANQ Crypto Visa Card is linked to the Visa payment system, it can be used worldwide at participating Visa merchants.
The CP BANQ Crypto Visa Card takes around 7-10 working days to be shipped. Shipping times vary depending on destination country and location within each country.
To use your CP BANQ Crypto Visa Card, you need to open a “Card Account”, i.e. your main account in EUR. Your card is then always linked to your card account for payments. You can convert all your cryptocurrencies into EUR and transfer them to your card account to use them immediately.
As soon as you pay with your card, you will receive a push notification with a summary of the payment (please enable push notifications on your phone). You can also view your entire transaction history at any time in the CP BANQ App.
The most common reason for a payment to be declined, is insufficient funds on your account. Please verify that your account has enough funds to cover the payment in full. Note: If you received a request to complete source of funds (SOF), please do so asap. Until the documents are received, processed and accepted, your payment options including the CP BANQ Crypto Visa Card will be deactivated..
The CP BANQ Crypto Visa Card offers you some of the lowest fees on the market. There are no card issuance fees, no monthly account fees and no recurring card and account management fees for your CP BANQ Crypto Visa Card. ATM withdrawals are completely free of charge. Fees occur for EUR transfers and crypto transactions. See more here
The CP BANQ Crypto Visa Card is protected by state-of-the-art Visa fraud prevention systems and is monitored closely by CP BANQ to detect any suspicious behavior. You can also block and unblock your card seamlessly using the CP BANQ mobile App. You also have the option to permanently deactivate your card. Please contact Customer Support for further steps.
As a first step please block your card directly on the dashboard, stating that it has been lost/stolen. If your card is lost, damaged or stolen, you can order a new card in the CP BANQ App for €19.90 (please note your first card is always free). You can only have one active card.
You can connect all accounts listed on the CP BANQ App and Euro currency. You have the option to set up further accounts for cryptocurrencies. From here you can send and receive cryptocurrencies and make deposits.
We are always expanding our offers of new cryptocurrencies so that the card can be used in a variety of ways.
The refund will be credited to the respective executed account linked to the CP BANQ Crypto Visa Card.
To activate your card, please follow these 3 simple steps:
1. Download the CP BANQ Mobile App via the App Store or Google Play Store.
2. Click on the “Activate” banner on your CP BANQ Crypto Card dashboard. Alternatively, you can visit your profile and select “Map”.
3. Enter the PIN security code on your CP BANQ Crypto Card and follow the instructions in the App.
Please note: The PIN code is visible only once. Please write it down when activating the card. The PIN code cannot be changed.
Customers can top-up their card from the card section on the dashboard menu.
– Select your EUR Account from which you would like to add funds
– Cards can only be topped up via EUR accounts
– Cards cannot be topped up via “transfer between accounts”
When you are paying with cryptocurrencies, for example, Bitcoin (BTC) with your CP BANQ Crypto Visa Card, a trade from crypto to euro takes place. This is usually liable to tax. Please note tax liability is dependent on your individual tax situation and are country specific. We ask for your understanding that CP BANQ cannot offer tax advice, and we recommend you to contact your local tax advisor for further information.
If you have selected your EUR Wallet for the CP BANQ Crypto Visa Card payments, and you are paying in Euros, it is not a taxable event.
For which assets can cashback be claimed for
Cashback options are available for crypto purchases. Your payment will be excluded
• What assets can cashback be claimed for?
Cashback is available for purchases made using crypto. Your payments will be excluded from the BTC cashback programme if fiat (€), CPC, USDT or USDC are your selected payment asset.
We are in the process of upgrading to a New and Advanced Crypto Banking Solution.
To allow Our new Users to have the best experience possible, registrations will be temporarily paused for 72 hours.